Balancing Functionality, Cost and Risk in Smart Service Networks

Funded by:Government of Indonesia
Duration:October 2014 until October 2018
Contact:Prof.Dr. R.J. Wieringa (Roel)

Smart service network (SSN) is a collaboration network to develop smart service. Due to the smartness, complexity and heterogeneity, SSN may potentially lead to problems with conflict on functionality, risk and cost. On one side, compliance of the functionality based on user requirements for the system being smart and useful can pose risks and high cost of development. On other side, the risk reduction for the system to run stable and secure may result in reduced functionalities and increased cost of development and implementation. Meanwhile, cost reduction may result in a reduced functionalities and increased risks.

This research focused on designing a method to balance functionality, risk and cost in SSN development projects. This method is expected to help the stakeholders in resolving the trade-off problems that are common for SSN development, thereby helping produce SSN software with adequate functionality, minimum risk and reasonable cost.